VAT is free for qualifying customers and products!
The good news is that HMRC rules permit the zero rating of VAT of certain goods and services supplied to people with a disability or long-term condition for their own personal or domestic use. Products which are eligible are shown clearly on their individual product pages.
We have made it really easy to get this benefit. If the customer who will be using the products qualifies for this relief you should keep the tick box ticked for 0% VAT eligibility in your shopping basket and complete the simple form we have provided.