VAT is free for qualifying customers and products!
The good news is that HMRC rules permit the zero rating of VAT of certain goods and services supplied to people with a disability or long-term condition for their own personal or domestic use. Products which are eligible are shown clearly on their individual product pages.
We have made it really easy to get this benefit. If the customer who will be using the products qualifies for this relief you should simply add the items to the shopping basket as normal and then select the Disability VAT Exemption button at the checkout and complete the short declaration form.
Once the declaration form has been completed, the VAT will be removed from all qualifying items in the order.